How Do Ergonomic Chair Manufacturers Handle Caster Jamming Issues for Their Partners?

For office furniture project contractors and brand owners, ensuring the long-term smooth performance of ergonomic chairs is essential. One of the most common issues is caster jamming. As a professional ergonomic chair manufacturer, office chair factory, and mesh chair supplier, we have summarized the key causes and maintenance methods to help you keep your ergonomic chairs performing at their best.

1. Inspect and Clean Debris

        Caster jamming usually comes from two sources:

Dust, hair, or fibers stuck around the wheel shaft

Wheel wear or deformation

Turn the chair upside down and inspect all five casters. Rotate each wheel to check for resistance or noise. If debris is found, remove it using tweezers or a toothpick, then brush away dust and wipe with a slightly damp cloth.
        Avoid excessive moisture to prevent rust or internal damage.

2. Lubrication

If the wheels are still not smooth after cleaning, apply a small amount of silicone-based lubricant to the wheel shaft. Rotate the casters by hand to distribute the lubricant evenly.
        Do not use oil-based lubricants, as they attract dust, may stain floors, and can damage materials.

3. Check for Wear or Damage

Casters on ergonomic office chairs are typically made of nylon or PU materials, which may wear out over time. If a wheel is deformed or no longer rolls properly, replace it with the same model.
        Replacement is easy — simply pull out the old caster and insert a new one.

4. Avoid Improper Use Environments

Surroundings also affect caster performance:

Carpet can trap fibers

Hard floors accumulate dust easily

        Keep the floor clean and use the right caster type:

Hard casters for carpet

Soft PU casters for wood or hard flooring

5. Routine Maintenance

Perform maintenance every three months, including:

Cleaning casters

Inspecting the lift mechanism and chair structure

Regular upkeep extends chair lifespan and ensures stable and comfortable performance.

With these methods, most caster jamming issues can be resolved easily. If the issue persists, contact your ergonomic chair manufacturer or office chair factory for professional support to ensure consistent high-quality performance and safety.